There will be many chances to coach, consult, and catalyze positive change as you work to embody the Scrum values and help your teams and organization do the same. Since this is your area of expertise, you are in a position that calls for you to set an example while also helping others find their own methods of becoming more agile.
Catalyzing, Consulting, and Coaching
Find a happy medium between your knowledge and their objectives.
Your presence as SAFe Scrum Master sets the tone and creates space for tremendous growth in those around you, even if coaching and consulting must be framed in terms of the subject’s interests. A Scrum Master seems to offer a wealth of knowledge from the outside looking in. Scrum mastery, on the other hand, is all about teaching others how to think critically and communicate effectively. The best Scrum Masters act as coaches and help foster a positive company culture. Follow these steps to get started.
Make it your mission to protect people’s mental health. There are a few crucial elements of a company’s culture, and even more so of a team’s culture, that can determine its adaptability. The term “psychological safety” refers to how people in a group feel about taking risks, making mistakes, and speaking up without fear of reprisal.
Build a supportive team atmosphere together.
By adhering to the Scrum values, you gain a “in” to assisting others in a team setting. Trust is cultivated through attention, bravery, openness, commitment, and respect.
- Focus: Having well-defined roles and objectives helps create a psychologically safe environment. Having a firm grasp on what is expected of them reduces stress and aids team members in not overreacting to situations that aren’t life-threatening.
- Courage: Courage is evidence of being emotionally secure. The group’s mood shifts to one of demonstrative personal courage as team members own their responsibilities and share their successes and setbacks with one another.
- Openness: The transparency required for inspection and adaptation is fostered by openness, which encourages courage. Information hoarding, whether about issues, developments, or helpful data and discoveries, is minimized (and ideally eliminated) when people can talk freely with one another. It is important to note that team members are likelier to show openness and courage if they observe leaders and stakeholders demonstrating these values.
- Commitment: The other agile values must be prioritized and demonstrated to foster commitment, which cannot be faked for long. When everyone on the team knows what they’re supposed to be doing and why, when they can discuss challenges and solutions openly, and when they know they won’t be penalized for talking about what’s in everyone’s best interest, everyone benefits. E-Learning Software Development Companies are Transforming Corporate Training with the help of this certification.
- Respect: It takes time to earn respect. A team with low trust can see its trust level rise over time by adopting and implementing the principles outlined in the Scrum guide or the Agile manifesto. Everyone on the team needs to do their part to create an atmosphere where they can feel safe expressing their opinions and working together toward a common goal.
- Consent: For permission, ask. In business parlance, this is known as “getting buy-in,” but this term masks a more nuanced psychological concept. Advice given to salespeople for decades has boiled down to one simple point: get them to say yes. There is good reason for your team members to be nervous before any coaching opportunity.
Exhibit a willingness to learn and ask for assistance regularly.
Why pursue SSM certification? You should know the principles of Scrum and agile development by now. What you haven’t seen yet is what happens when a company lacks the vision and values to foster a culture of continuous improvement among its employees.
- Put your development as a top priority. If you want to be an effective agent of change, you may need to adopt a culture of constant improvement on a personal level. One easy way to do this is to talk about what you’re learning in your role as Scrum Master or to model vulnerability by describing times when you’ve struggled and asked for help from others. However, you’ll need to prioritize developing yourself if you want to succeed as a Scrum Master and advance in your career or consulting practice. If you have trouble making room in your schedule for new learning opportunities, being transparent about this fact—especially when you’re having trouble doing so—will help others see how important it is to do so.
- Security flaw in the model. Some benefit is lost if you put in the effort to develop yourself behind the scenes but never let anyone see you doing so. Talk about your mistakes. Solicit insightful criticism. Find the room for improvement and talk about it. Additionally, recruit other people to aid in formulating your growth strategy and/or keeping you accountable for your personal development objectives. Putting yourself out there and asking for help from your coworkers is crucial if you’re stuck with a problem for which you can only see a single solution.
- Encourage feedback and help from others. Sharing your weaknesses is only the first step; you also need to develop the humility to solicit and accept constructive criticism in a way that will make your colleagues happy. The implications go far beyond the difficulties you’re facing in your career. Reach out to other Scrum Masters or the leaders, coaches, or peers who can and want to help if your team is having trouble overcoming obstacles.